Effective: July 1, 2020
Your Consent to This Policy.
This Policy is part of the terms and conditions that govern your use of our services and websites. By using our websites, mobile websites or other mobile applications, other services, or subscribing to our products you are agreeing to the terms of this Policy. An overview of the information that Frontier Kitchens may collect.
Sometimes, we need Personal information about you in order to provide you with the products and services that you request. Depending upon the product or service, we may ask you for a variety of Personal information. This might include, for example, your name, address, e-mail address and telephone number. We may also ask for other personal information such as your credit card information (when you are making a purchase), interests, income, or education level. We consider certain personal information to be “sensitive.” This includes your credit card number, income level, or any other information that a reasonable person would normally consider to be confidential.
You may choose not to provide us with any Personal information. In that case, you can still access and use many portions of Frontier Kitchens websites; however, you will not be able to access and use those portions of any Frontier Kitchens website that require your personal information. Frontier Kitchens websites may include community features, such as Facebook wall posts, photos and videos. Information that is posted in these areas becomes public information and the use that any third party makes of this information is beyond our ability to control. You should exercise caution before disclosing any Personal information in these public venues. If you elect to submit content that includes information that can be used to identify you, you must assume that the content can and will be displayed on any website on the Internet. For more information on the Privacy terms of Facebook visit: http://www.facebook.com/about/privacy/.
From time to time, through Frontier Kitchens website or through certain promotions, you may submit Personal information about other people. For example, you might submit a person’s name and e-mail address to send an electronic greeting card; or, if you order a gift online or offline and want it sent directly to the recipient, you might submit the recipient’s name and address Frontier Kitchens also may provide referral services to help you inform a friend about our websites, products, information, events, or services. The types of Personal information that we collect about other people at pages like these may include the person’s name, address, e-mail address, or telephone number. We will only ask you for the information about your friend that we need in order to do what you request.
Frontier Kitchens also automatically receives and records information on our server logs from your browser including, but not limited to, your IP address, Frontier Kitchens cookie information, software and hardware attributes, locale, country, city, date time stamp, referred URL, search engine path referral, and the page(s) you requested. This information, by itself, does not permit individual identification, meaning that you will remain anonymous. However, if you elect to provide us with Personal information during your visit, that information may be linked to your IP address.
Cookies, by themselves, do not provide us with any Personal information. However, if you elect to provide us with Personal information during your visit, that information may be linked to the data stored in the cookie.
On our websites, we may also use tiny graphic images called pixel tags, web beacons, or clear gifs. These tiny images help us to analyze our users’ online behavior and collect other data, such as page views or advertising responses. Pixel tags also allow us to send you e-mail in a format that you can read, and let us know when you have opened an e-mail message from us. Pixel tags may also be used to deliver cookies.
We may work with reputable third parties that provide data tracking and collection technologies in order to:
- Present or serve the advertisements you may see at Frontier Kitchens website;
- Deliver and track e-mail communications;
- Process purchase orders through e-commerce transactions;
- Provide marketing leads to third-party organizations (where you have agreed to allow us to do so).
These companies may collect information about you on our behalf.
We do not knowingly collect personal information from children under the age of 13. If you believe your child had provided Personal information to us, please contact us so that we can identify and delete your child’s Personal information.
Frontier Kitchens may contains links to other sites. By clicking on these links, you will leave the website operated by Frontier Kitchens and this Policy will no longer apply. These other sites’ information practices may be different than ours. You should consult the other sites’ privacy notices, as we have no control over information that is submitted to, or collected by, these third parties.
How we use the information we collect.
We use the Personal information that you provide us to fulfill your requests for our products, programs, and services, to respond to your inquiries about offerings, and to offer you other products, programs, or services that we believe may be of interest to you. We sometimes use this information to communicate with you, such as to notify you when you have won one of our contests, when we make changes to subscriber agreements, to fulfill a request by you for an online newsletter, or to contact you about your account with us.
We may syndicate the publicly available content of our community areas to unaffiliated third-party websites, using RSS or other technologies. We will use the Personal information that you provide about others only as necessary to provide the products or services that you have requested; for example, to enable us to send them your gifts, cards or trial subscriptions. If you provide us someone else’s Personal information for referral purposes, we may use that information to invite them to visit our websites or to provide them information about our products or services.
If you provide us with your e-mail and/or postal address, we may include that address in e-mail and/or postal address lists that we sell, trade, or rent to third parties. Before sharing your e-mail or postal address with companies not owned by Frontier Kitchens who want to market products or services to you, we will provide you with an opportunity to opt out. You may also opt out of the receipt of any marketing materials from Frontier Kitchens as detailed below.
In addition to the above, we use information, including, your Personal information, to support the functionality and to personalize the layout and content of our websites to match your needs, interests, and preferences, for security and fraud prevention purposes, to better understand our customers, and to improve our programs, services and websites.
We may also use, transfer, sell, and share aggregated, anonymous data about our users for any legal purpose, such as analyzing usage trends and seeking compatible advertisers and partners.
We only use the information we collect for purposes consistent with this Policy. If we propose to use your personal information for purposes beyond that explained in this Policy, we will provide appropriate notice before doing so and we will provide you with the means to opt out of those uses. We will not use your sensitive personal information for any purposes other than those described in this Policy unless we have obtained your consent. Sharing of your information with others.
We may transfer your sensitive Personal information to other Frontier Kitchens offices for internal management and administrative purposes. In addition, your personal data will be transferred to other Frontier Kitchens offices where necessary for the performance or conclusion of our contractual obligations to you or for your benefit. Transfers of Personal information may also be made where necessary for the establishment, exercise, or defense of legal claims.
Frontier Kitchens will only share your sensitive personal information with outside companies or individuals in any of the following limited circumstances:
- When you consent. If we plan to share your sensitive personal information.
- When we use other businesses or persons to process personal information on our behalf. Before sharing any personal information with outside parties, we inquire about their privacy policies and inquire about any other appropriate confidentiality and security measures they have in place.
- When we have a good faith belief that access, use, preservation, or disclosure is necessary to (a) comply with applicable law, regulation, or legal process; (b) enforce the applicable Terms of Service or other agreements and policies on Frontier Kitchens’s Websites; (c) detect, prevent, or otherwise address fraud, security, or technical issues; or (d) protect against imminent harm to the rights, property, or safety of Frontier Kitchens, its users, or the public as required or permitted by law.
In the event we syndicate the publicly available content of our community areas such contact will be shares with unaffiliated third-party websites, using RSS or other technologies.
How we protect the safety and integrity of the information we collect.
We implement appropriate physical, electronic, and procedural measures to safeguard and protect your personal information. We use a variety of security measures, including encryption and authentication, to maintain the confidentiality of your personal information. We store your personal information on systems behind firewalls that are only accessible to a limited number of persons, each of whom is required to keep the information confidential. We also take appropriate measures to secure the transmission of sensitive personal information from your computer to Frontier Kitchens’s computers. When you transmit sensitive personal information to us, like credit card information, we offer the use of a secure connection to our servers. To the extent you select the secure connection method or your browser supports such functionality, all credit card account information that you supply is transmitted via Secure Socket Layer (SSL) technology.
Regardless of these measures, no system connected to the Internet or data transmission sent over the Internet can be guaranteed to be 100% secure. We will provide notice if we become aware of any security breach that may affect any sensitive personal information pertaining to you that we have stored on our systems.
Access to your Personal information.
You may correct or delete any or all of the personal information you have provided to us at any time. Many of our websites provide means to review and update the personal information that you have provided on that website. To inquire about personal information that Frontier Kitchens has collected about you, or about other ways to correct factual errors in that information, please e-mail us by clicking here. In some limited circumstances, such as to resolve disputes, troubleshoot problems, and enforce our policies, we may retain some of information that you have requested us to remove. Therefore, you should not expect that all of your personal information will be completely removed from our databases in response to your requests. Your privacy options.
If you prefer not to receive communications from other companies, you may choose to remove yourself from any lists that we provide to third parties for marketing purposes by clicking here. You will still receive information from Frontier Kitchens and its various brands, but we will not share your address information with anyone else.
We only want to communicate with you if you want to hear from us. If you prefer not to be contacted at all, you may opt out of receiving any communications from us at any time by notifying us via this form. You may also notify us by sending mail to the following address:
8392 Lewiston Rd., Batavia, NY 14020 USA
In your request, please tell us what communications you would like to opt out of, what means we have been using to contact you (such as your e-mail or postal address), the date of your request, and a way to contact you in case we need to personally contact you in an effort to comply with your request. We reserve the right to send you certain communications, such as technical alerts, without offering you the opportunity to opt out of receiving them. Modifications to this Policy.
This Policy may be supplemented or amended by privacy notices (“Privacy Notices”) provided at the time we collect specific personal information. In addition, we reserve the right, at our discretion, to make changes to this Policy at any time. The level of notice we will provide when we change this Policy will depend on the nature of the change.
We will notify you of any material changes to this Policy by sending you notice by e-mail at the last e-mail address you provided us and by posting a notice on the home page of each of our websites and at the top of the revised Policy for at least 30 days after the new effective date to let you know what has changed. Material changes to this Policy will be effective as of the effective date included in the notice to you or, if no effective date is included, 30 days after we send the notice to you. Please note that you are responsible for updating your profile by visiting your online profile so that your contact information is always current. Our mailing of the notice to your last e-mail address will constitute effective notice of the changes described in the notice. If you do not provide us with a current e-mail address, it is your responsibility to check our websites periodically for changes to this Policy.
If we make minor changes to this Policy, we will replace this Policy with the new Policy and change the “effective” date at the top of this Policy for at least 30 days after the new effective date so that you will know what has changed. Minor changes include, for example, changes to our contact information. By continuing to participate in our programs or events, or using our websites following such notice you are agreeing to any changes to this Policy. If you do not agree to any changes in our Policy, you must notify us to close any account that you have with us.
8392 Lewiston Rd., Batavia, NY 14020 USA
If we receive a complaint from you, we will contact you in an attempt to address your concerns. If we are not able to resolve a complaint, we will participate in the appropriate independent recourse mechanism as necessary.